Help Desk Support

Category » Healing Rhythms

There were 10 articles found in this category:

1. Compatiblity Mode Installation (Windows Vista & 7)
   Please install the following steps in the exact order below... These directions only apply to the first installation CD, the other disks will work as normal. These directions don't apply to Version 11.5 of our softwares. To see what version you have look on your installation CD for "Software Ve ...
2. Windows Vista Installation Compatiblity
   Windows Vista 64 Bit is Compatible Our software works with the 32 and 64 bit Version of Windows Vista if installed in Windows Compatibility Mode. To install, follow the directions in the following link (Compatibility Mode Installation Instructions) Windows Vista 32 bit = Compatible Windows ...
3. Director Player Error - Script Error
   Problem While in program, error message will appear saying that there has been a Director Player Error, Script Error or Projector Error. The program needs to be reinstalled. Follow the steps in the order below. You may find it helpful to print out these directions. Solution Overview Reinsta ...
4. Before You Install - Required Software for Mac (OS X)
   The following software is required for our software to install and run correctly. Our software works on the premise that your computer is in working order with the latest software updates (Especially Quicktime and Java Updates at the least). In case your computer doesn't have the latest softwar ...
5. Activation Key Problems
   Problem Information is being typed in wrong on website (Healing Rhythms & Wisdom Quest: Registration ID is the number in the upper right hand corner of Activation screen, not anything else). Or not all of the required fields are being filled out on our website. Please pay close attention to st ...
6. Before You Install - Required Software for PC (XP,Vista, 7)
   The following software is required for our software to install and run correctly. Our software works on the premise that your computer is in working order with the latest software updates. In case your computer doesn't have the latest software, here are the links below. Quicktime - At least V ...
7. Black screen with white box in the middle
   Problem Description: Black screen with white box in the middle and you can hear sound, but can't do anything. Explanation The older version of Apple Quicktime on the Installation Disk was installed in which it's not compatible with anymore. You need the new one. Solution Install the newest vers ...
8. Heart Rate - Sensors Not Sensing
   Problem The other sensors work, but it's not reading Heart Rate Solution You are using an outdated version of the software. Contact us to download the newest version. Then reinstall the product. Click here for a list of software updates
9. Healing Rhythms - Startup Error Message: Macromedia Projector - XP & Vista
   Symptoms: At startup the error message, "Macromedia Projector... has encountered a problem", is displayed. 1. Click the Start Menu and select the Control Panel. 2. Open QuickTime. 3. Select the Advanced tab. 4. Check the option to enable Safe Mode. 5. Click OK. 6. Run The Passage again ...
10. Healing Rhythms User Manual & Documentation
    Click on the link(s) below in the "Attachments" section of this article to download..