Help Desk Support



Installation Guide for PC (XP, Vista & Windows 7)

Please read and follow the directions in the given order for a smooth installation process...  This guide verifies you have 2 things and has the directions to install in Windows Vista & Windows 7.

  1. The most recent versions of Wild Divine Software
  2. Required Software & Settings for Wild Divine to run properly
  3. Step by step directions to install in Windows Vista & Windows

Required Articles (Please follow in the given order)

Most Recent Version of Wild Divine Software
1)Need updated version of Wild Divine Software? (Not necessary on new purchases directly from Wild Divine)
http://www.wilddivine.com/helpdesk/questions.php?questionid=62

---------------

Required Software & Settings
2) Required Software (Quicktime Version is Very Important)
http://www.wilddivine.com/helpdesk/questions.php?questionid=58
2a)Macromedia Error (Required Quicktime Setting before playing)
http://www.wilddivine.com/helpdesk/questions.php?questionid=23
-Quicktime to new error during installation (Please Read BEFORE you install)
http://www.wilddivine.com/helpdesk/questions.php?questionid=33


------------------------------

Step by Step Installation Instructions
3a) Vista Compatibility (Click here only if you have Windows Vista)
http://www.wilddivine.com/helpdesk/questions.php?questionid=39
3b) Windows 7 Compatibility
(Click here only if you have Windows 7)
http://www.wilddivine.com/helpdesk/questions.php?questionid=87


If you run into these issues...
-Can't install because it hangs or freezes
http://www.wilddivine.com/helpdesk/questions.php?questionid=18
-Resolution Changes
http://www.wilddivine.com/helpdesk/questions.php?questionid=45
-White screen or White Box - needs other 3ivx Decoder
http://www.wilddivine.com/helpdesk/questions.php?questionid=45
-Director Script Error
http://www.wilddivine.com/helpdesk/questions.php?questionid=70
-Black or Choppy - Other 3ivx decoder
http://www.wilddivine.com/helpdesk/questions.php?questionid=42



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Article Details

Last Updated
8th of June, 2010

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