http://www.wilddivine.com/wiki/ 2012-05-16T10:48:15-05:00 http://www.wilddivine.com/wiki/ http://www.wilddivine.com/wiki/lib/images/favicon.ico text/html 2011-08-09T10:00:40-05:00 http://www.wilddivine.com/wiki/doku.php?id=11.5_program_updates_-_faq&rev=1312902040&do=diff Q: Has the resolution been increased in the 11.5 programs? A: The video resolution has not been changed. This would have required that all graphics in the programs be re-generated at a higher resolution. And it would have been necessary to change the language that the programs were built in. Essentially, the programs would have been re-built from scratch and this was not feasible at the time. Q: What do the updates consist of? A: The software has been updated to run properly on the latest W… text/html 2011-09-13T23:18:20-05:00 http://www.wilddivine.com/wiki/doku.php?id=deepak_chopra_s_secrets_of_meditation&rev=1315973900&do=diff Deepak Chopra's Secrets of Meditation Help * FAQs - Answers to the most frequently asked questions about Relaxing Rhythms. * Manuals - Download electronic copies of the Relaxing Rhythms Users's Manuals. * Guided Troubleshooting - Technical guided troubleshooting steps, including help with installation issues. * Program Tips - Have questions about how to use the program? Learn more here. text/html 2012-01-27T14:32:38-05:00 http://www.wilddivine.com/wiki/doku.php?id=general_iom_not_detected&rev=1327696358&do=diff Error: "IOM NOT DETECTED" - Secrets of Meditation Are you on a PC or Mac? Click below... *PC *MAC If using Secrets of Meditation outside North America the please refer to iOM Regional Settings text/html 2012-04-17T13:07:17-05:00 http://www.wilddivine.com/wiki/doku.php?id=graphical_mode_-silent_mode_installation_error&rev=1334686037&do=diff Symptoms Error: “Graphical mode -silent mode installation” Programs and Operating Systems Affected Programs * The Passage * Wisdom Quest * Relaxing Rhythms * The Grapher Operating Systems * Windows Vista * Windows 7 Solution Update to 11.5 Versions of our software. The software version is printed on the installation disk. “Software Version” text/html 2010-09-16T13:06:53-05:00 http://www.wilddivine.com/wiki/doku.php?id=healing_rhythms&rev=1284660413&do=diff Relaxing Rhythms - Walk Through Manual Guided Activity Mode User Guide text/html 2010-12-21T16:33:18-05:00 http://www.wilddivine.com/wiki/doku.php?id=i_o_error_-_usually_associated_with_bad_media&rev=1292970798&do=diff Symptoms Happens during installation, stops at a file and prevents you from installing. You may have a defective disk. Programs and Operating Systems Affected Programs * Relaxing Rhythms Operating Systems * Windows XP * Windows Vista * Windows 7 text/html 2011-01-21T19:14:15-05:00 http://www.wilddivine.com/wiki/doku.php?id=install_probs&rev=1295658855&do=diff Use the links below for help installing version 11.5 of Relaxing Rhythms. * Installation on Windows * Installation on Mac OS Click here for help installing older versions of Wild Divine Software (Not version 11.5) text/html 2012-04-17T13:07:18-05:00 http://www.wilddivine.com/wiki/doku.php?id=install_probs_macs&rev=1334686038&do=diff Select the installation issue that you are experiencing * Make sure your Wild Divine software is updated * Required Software (Make sure these are installed before you play the game) text/html 2011-01-21T19:29:05-05:00 http://www.wilddivine.com/wiki/doku.php?id=install_probs_windows&rev=1295659745&do=diff Select the installation issue that you are experiencing * Installer does not start automatically * Make sure your Wild Divine software is updated * Required Software (Quicktime, Quicktime Required Setting & 3ivx Decoder) * IO Error during install text/html 2010-12-21T15:12:15-05:00 http://www.wilddivine.com/wiki/doku.php?id=installation_-_troubleshooting&rev=1292965935&do=diff PC Installation Guide Directions to install on Windows Mac Installation Guide Directions to install on Mac's PC - Installer Freezing or Slow Applies to PC's only (Windows) Installation Problems text/html 2010-09-28T17:04:52-05:00 http://www.wilddivine.com/wiki/doku.php?id=installation_-_troubleshooting_installation_guides&rev=1285711492&do=diff Follow the steps in the guide below install your Wild Divine Software PC PC Installation Guide - Start Here for PC PC - Installer Freezing or Slow - Applies to PC's only (Windows) "console or -silent flag error" - Error during installation Graphical Mode -Silent Mode Installation Error Resolution changed upon exit Macromedia Projector Error - When program starts Missing Video - White or blank screen on PC text/html 2012-04-17T13:07:17-05:00 http://www.wilddivine.com/wiki/doku.php?id=installer_crash_during_installation_-_3ivx&rev=1334686037&do=diff Symptoms White box, No Video, Crash during installation. The video decoder isn't installed Programs and Operating Systems Affected Programs * The Passage * Wisdom Quest * Relaxing Rhythms * The Grapher Operating Systems * OS X 10.4 * OS X 10.5 * OS X 10.6 text/html 2012-01-26T13:39:47-05:00 http://www.wilddivine.com/wiki/doku.php?id=iom_online&rev=1327606787&do=diff iOM Online Help * Getting Started - Learn how to start using iOM Online. * FAQs - Answers to the most frequently asked questions about iOM Online. * System Requirements - What's required to run iOM Online. * What is an iOM? - All your iOM questions, answered here. * Troubleshooting - Guided troubleshooting steps, including help with installation issues. text/html 2012-01-26T14:31:46-05:00 http://www.wilddivine.com/wiki/doku.php?id=iom_online_installation&rev=1327609906&do=diff Installation and Set-up * topic 1 * topic 2 text/html 2012-04-17T13:07:18-05:00 http://www.wilddivine.com/wiki/doku.php?id=iom_regional_settings&rev=1334686038&do=diff iOM Regional Settings(Secrets of Meditation) * The iOM Controller program expects to see a period ”.” as a decimal separator. Many other countries use the comma ”,” as a decimal separator. By following the directions below you can make the necessary changes that will allow you to play the game. You can also follow these same direction to change it back after game play. * PC * Windows XP * Click on START and open CONTROL PANEL * Open Regional and Language Options … text/html 2010-09-27T00:42:41-05:00 http://www.wilddivine.com/wiki/doku.php?id=jvm_error_when_trying_to_install&rev=1285566161&do=diff Symptoms Error: JVM Error when attempting to install Programs and Operating Systems Affected Programs * The Grapher Operating Systems * OS X - 10.6 Solution You need to update to the latest version of The Grapher Instructions Click here to get the update text/html 2012-04-17T13:07:18-05:00 http://www.wilddivine.com/wiki/doku.php?id=legacy_help&rev=1334686038&do=diff text/html 2011-09-13T22:20:53-05:00 http://www.wilddivine.com/wiki/doku.php?id=lightstone_iom_-_troubleshooting&rev=1315970453&do=diff Click On The Error Message Listed Below Error: Unable to detect finger sensors... Error: Game has paused, sensor signal not detected... text/html 2011-09-14T01:30:21-05:00 http://www.wilddivine.com/wiki/doku.php?id=low_readings&rev=1315981821&do=diff Symptoms * Error: Pause, sensor signal not detected... Programs and Operating Systems Affected Programs * The Passage * Wisdom Quest * Relaxing Rhythms * The Grapher Operating Systems * Windows XP * Windows Vista * Windows 7 * OS X 10.4- 10.6 text/html 2010-09-06T20:43:19-05:00 http://www.wilddivine.com/wiki/doku.php?id=mac_installation_guide&rev=1283823799&do=diff * Step 1 verifies you have the latest version of Wild Divine Software * Step 2 verifies you have the required software to run our software * Step 3 The directions on how to install your Wild Divine Software Programs and Operating Systems Affected Programs * The Passage * Wisdom Quest * Relaxing Rhythms * The Grapher text/html 2011-09-24T11:48:22-05:00 http://www.wilddivine.com/wiki/doku.php?id=mac_iom_not_detected&rev=1316882902&do=diff Symptoms: * The program installs, but when trying to play a game you receive “IOM NOT CONNECTED” error message Programs and Operating Systems Affected Programs * Secrets of Meditation Operating Systems * OS X 10.6 * OS X 10.5 (Currently our hardware isn't being detected in OS X 10.5) text/html 2010-09-28T16:37:57-05:00 http://www.wilddivine.com/wiki/doku.php?id=missing_video_-_white_or_blank_screen_on_mac&rev=1285709877&do=diff Symptom White or blank screen, missing video Programs and Operating Systems Affected Programs * The Passage * Wisdom Quest * Relaxing Rhythms * The Grapher Operating Systems * OS X 10.4 * OS X 10.5 * OS X 10.6 Solution Install Perian text/html 2012-04-17T13:07:19-05:00 http://www.wilddivine.com/wiki/doku.php?id=myalexandria&rev=1334686039&do=diff MyAlexandria Program Informationl text/html 2011-01-21T19:59:02-05:00 http://www.wilddivine.com/wiki/doku.php?id=pc_installation_guide&rev=1295661542&do=diff * Step 1 verifies you have the latest version of Wild Divine Software * Step 2 verifies you have the required software to run our software * Step 3 The directions on how to install your Wild Divine Software Programs and Operating Systems Affected Programs * The Passage * Wisdom Quest * Relaxing Rhythms text/html 2011-09-16T08:38:55-05:00 http://www.wilddivine.com/wiki/doku.php?id=pc_iom_not_detected&rev=1316180335&do=diff Symptoms: * The program installs, but when trying to play a game you receive “IOM NOT CONNECTED” error message. Programs and Operating Systems Affected Programs * Secrets of Meditation Operating Systems * Windows XP * Windows Vista Solution (Temporary) Manually start the “Iom Controller” before you play Secrets of Meditation. text/html 2011-10-13T11:17:51-05:00 http://www.wilddivine.com/wiki/doku.php?id=relaxing_rhythms&rev=1318522671&do=diff Relaxing Rhythms Help * FAQs - Answers to the most frequently asked questions about Relaxing Rhythms. * Manuals - Download electronic copies of the Relaxing Rhythms Users's Manuals. * Guided Troubleshooting - Technical guided troubleshooting steps, including help with installation issues. * Program Tips - Have questions about how to use the program? Learn more here. * Activation Code - Instructions on how to Activate. text/html 2010-09-27T00:11:58-05:00 http://www.wilddivine.com/wiki/doku.php?id=relaxing_rhythms_-_troubleshooting&rev=1285564318&do=diff PC *I/O error - usually associated with bad media *Sound but missing video - PC Mac *Sound but missing video - Mac text/html 2011-12-19T09:43:20-05:00 http://www.wilddivine.com/wiki/doku.php?id=required_quicktime_setting&rev=1324309400&do=diff Required Quicktime Setting (Error Message: Macromedia Projector) Symptoms: At startup the error message Macromedia Projector has encountered a problem is displayed. Solution: * Start Quicktime Player. * Click on Edit. * Click on Preferences. * Click on Quicktime Preferences. * Select the Advanced tab (Upper Right of Window). * Check the option to enable Safe Mode (Video Section). * Click OK. * Run Wild Divine Software again. text/html 2010-09-27T23:16:56-05:00 http://www.wilddivine.com/wiki/doku.php?id=resolution_changed_upon_exit&rev=1285647416&do=diff Symptoms Resolution is decreased upon game exit - Icons are bigger than normal Programs and Operating Systems Affected Programs * The Passage * Wisdom Quest * Relaxing Rhythms * The Grapher Operating Systems * Windows Vista * Windows 7 text/html 2010-09-03T16:53:30-05:00 http://www.wilddivine.com/wiki/doku.php?id=sample_troubleshooting_format&rev=1283550810&do=diff Symptoms Crackly or Distorted Sound Programs and Operating Systems Affected Programs * The Passage * Wisdom Quest * Relaxing Rhythms Operating Systems * Windows XP * Windows Vista * Windows 7 Solution If you are using QuickTime version 6.5 than this is most likely being caused by an incompatibility with DirectSound. If you are using QuickTime 7 than it will probably require a settings change. text/html 2011-09-19T18:45:50-05:00 http://www.wilddivine.com/wiki/doku.php?id=som_audio_but_no_video_probs&rev=1316475950&do=diff Symptoms: * When you start Secrets of Meditation, you can hear audio, but can't see any video. Somehow the video files have gotten corrupted. Programs and Operating Systems Affected Programs * Secrets of Meditation Operating Systems * Windows XP text/html 2012-01-27T14:36:12-05:00 http://www.wilddivine.com/wiki/doku.php?id=som_installation&rev=1327696572&do=diff Click On The Error Message Listed Below * Won't Install or Freezes During Installation * If using Secrets of Meditation outside North America the please refer to iOM Regional Settings text/html 2011-09-14T16:06:14-05:00 http://www.wilddivine.com/wiki/doku.php?id=som_installation_probs&rev=1316034374&do=diff Symptoms: * Installer does not start or freezes when part way through installation. Programs and Operating Systems Affected Programs * Secrets of Meditation Operating Systems * Windows XP * Windows Vista * Windows 7 Solution Copy the contents of the installation DVD to your computer first, then run the installer from there (Desktop) text/html 2011-09-14T01:26:36-05:00 http://www.wilddivine.com/wiki/doku.php?id=som_iom_troubleshooting&rev=1315981596&do=diff Click On The Error Message Listed Below * Error: "IOM NOT DETECTED" * Error: Too much finger movement text/html 2012-04-17T13:07:20-05:00 http://www.wilddivine.com/wiki/doku.php?id=som_resolution_cant_click&rev=1334686040&do=diff Symptoms: * Part of the screen is cut off. Buttons don't click, when you click on them Programs and Operating Systems Affected Programs * Secrets of Meditation Operating Systems * Windows XP * Windows Vista * Windows 7 Solution Adjust the resolution of your screen. Your computers settings don't meet the minimum resolution requirements of 1024×768. Set both settings to be at or above those settings. For example... 1280×720 doesn't meet the minimum requirements, as “720” is lo… text/html 2012-01-27T14:23:54-05:00 http://www.wilddivine.com/wiki/doku.php?id=som_too_much_finger_movement&rev=1327695834&do=diff Symptoms * Error: Too much finger movement Programs and Operating Systems Affected Programs * Secrets of Meditation Operating Systems * Windows XP * Windows Vista * Windows 7 * OS X 10.6-10.7 Solution Follow the steps below, if Solution 1 & 2 below. If you're problem is still not resolve please contact the helpdesk text/html 2011-09-26T10:52:44-05:00 http://www.wilddivine.com/wiki/doku.php?id=som_video&rev=1317052364&do=diff Click On The Error Message Listed Below * You can hear Audio, but can't see any Video * Resolution - Buttons don't work correctly, Screen is cut off text/html 2012-01-25T17:15:07-05:00 http://www.wilddivine.com/wiki/doku.php?id=start&rev=1327533307&do=diff Wild Divine Help Desk Need help? Select your program to view FAQs, troubleshooting and general program information. * Facebook iOM Online-Arcadia * Deepak Chopra's Secrets of Meditation * Relaxing Rhythms (Formerly known as Healing Rhythms) * The Journey to Wild Divine: The Passage * The Journey to Wild Divine: Wisdom Quest * Wild Divine Grapher text/html 2011-12-01T12:06:50-05:00 http://www.wilddivine.com/wiki/doku.php?id=step_1_-_wild_divine_version&rev=1322762810&do=diff There may be a new version of the software, which may fix a number of issues (Problems with Installation and In the game). Listed below are the most current versions of our software and price of the updates. These are full installation downloads and not just patches. So make sure you remove or uninstall the outdated version first, if it's installed. To qualify for the update, we need one of the following things from you sent via email or fax: text/html 2011-01-21T19:59:42-05:00 http://www.wilddivine.com/wiki/doku.php?id=step_2_-_required_software&rev=1295661582&do=diff Symptoms You may experience at least one of these symptoms * Required Software * You can hear audio, but can't see any video * Black screen with white box * Missing Video * Screen resolution is changed upon exiting the game (Lower Resolution - Bigger Icons) text/html 2011-07-29T10:37:42-05:00 http://www.wilddivine.com/wiki/doku.php?id=step_2_-_required_software_for_mac&rev=1311953862&do=diff Symptoms * Required Software * You can hear audio, but can't see any video * Black screen with white box * Missing Video * Screen resolution is changed upon exiting the game Programs and Operating Systems Affected Programs * The Passage * Wisdom Quest * Relaxing Rhythms * The Grapher text/html 2011-09-14T01:29:19-05:00 http://www.wilddivine.com/wiki/doku.php?id=step_3_-_how_to_run_the_installer&rev=1315981759&do=diff Symptoms: * Installer does not start or freezes when part way through installation. Programs and Operating Systems Affected Programs * The Passage * Wisdom Quest * Relaxing Rhythms Operating Systems * Windows XP * Windows Vista * Windows 7 text/html 2012-04-17T13:07:20-05:00 http://www.wilddivine.com/wiki/doku.php?id=stop&rev=1334686040&do=diff Lots of fun with wikis! text/html 2011-10-13T11:30:10-05:00 http://www.wilddivine.com/wiki/doku.php?id=the_passage&rev=1318523410&do=diff The Journey to Wild Divine: The Passage Help * FAQs - Answers to the most frequently asked questions about The Journey to Wild Divine: The Passage. * Manuals - Download electronic copies of the The Journey to Wild Divine: The Passage Users's Manuals * Troubleshooting - Guided troubleshooting steps, including help with installation issues. * Program Tips - Having difficulty using the program? Learn more here. * Activation Code - Instructions on how to Activate (Activation Key). text/html 2010-09-30T23:10:32-05:00 http://www.wilddivine.com/wiki/doku.php?id=the_passage_-_faq&rev=1285906232&do=diff Q: Why can't I open my saved files? A: This issue is currently being worked on, read the following article for a temporary solution and to be notified as soon as the fix is ready * The Passage - Error when opening saved files text/html 2010-09-30T23:04:28-05:00 http://www.wilddivine.com/wiki/doku.php?id=the_passage_-_troubleshooting&rev=1285905868&do=diff PC The Passage - Can't open saved files Mac text/html 2012-04-17T13:07:21-05:00 http://www.wilddivine.com/wiki/doku.php?id=unable_to_detect_finger_sensors&rev=1334686041&do=diff Symptoms * Error: Unable to detect finger sensors Programs and Operating Systems Affected Programs * The Passage * Wisdom Quest * Relaxing Rhythms * The Grapher Operating Systems * Windows XP * Windows Vista * Windows 7 * OS X 10.4 * OS X 10.5 * OS X 10.6 text/html 2012-04-17T13:07:21-05:00 http://www.wilddivine.com/wiki/doku.php?id=video_-_troubleshooting&rev=1334686041&do=diff You hear sound, but don't see the video correctly Programs and Operating Systems Affected Programs * The Passage * Wisdom Quest * Relaxing Rhythms Operating Systems * Windows XP * Windows Vista * Windows 7 * OS X 10.4 * OS X 10.5 * OS X 10.6 text/html 2010-09-27T00:32:41-05:00 http://www.wilddivine.com/wiki/doku.php?id=white_box_missing_video&rev=1285565561&do=diff Symptoms When in the game, you may experience a white box, will hear sound but will not see video Programs and Operating Systems Affected Programs * Wisdom Quest Operating Systems * Windows Vista - 64 Bit * Windows 7 - 64 Bit Solution Update your Quicktime to the latest version text/html 2010-11-15T11:04:53-05:00 http://www.wilddivine.com/wiki/doku.php?id=wild_divine_grapher&rev=1289840693&do=diff Problem Descriptions 11.5 Program Update FAQ's PC PC Installation Guide Latest Wild Divine Version PC Required Software Required Quicktime Setting - Hear Sound, but Missing Video PC - Problems starting installer Graphical Silent Error when trying installation PC Installation Troubleshooting Resolution changed when exiting the program PC Video Troubleshooting text/html 2010-09-27T00:38:19-05:00 http://www.wilddivine.com/wiki/doku.php?id=wild_divine_grapher_-_troubleshooting&rev=1285565899&do=diff PC Mac JVM Error when trying to install text/html 2010-12-21T02:16:19-05:00 http://www.wilddivine.com/wiki/doku.php?id=wisdom_quest&rev=1292919379&do=diff The Journey to Wild Divine: Wisdom Quest Help * Answers to the most frequently asked questions about The Journey to Wild Divine: Wisdom Quest. * Download electronic copies of the The Journey to Wild Divine: Wisdom Quest Users's Manuals * Technical guided troubleshooting steps, including help with installation issues. * Have questions about how to use the program? Learn more here. text/html 2010-11-15T11:13:44-05:00 http://www.wilddivine.com/wiki/doku.php?id=wisdom_quest_-_crash_when_looking_for_lightstone&rev=1289841224&do=diff Symptoms * Wisdom Quest Crash's as it attempts to start the program, right after it looks for Lightstone Programs and Operating Systems Affected Programs * Wisdom Quest Operating Systems * 10.4 * 10.5 * 10.6 Solution * Update to Version 11.5 of Wisdom Quest, Click Here - to update Wisdom Quest text/html 2010-09-27T00:57:26-05:00 http://www.wilddivine.com/wiki/doku.php?id=wisdom_quest_-_troubleshooting&rev=1285567046&do=diff PC White Box, missing video Mac Wisdom Quest - Crash when looking for lightstone text/html 2012-04-17T13:07:21-05:00 http://www.wilddivine.com/wiki/doku.php?id=wisdom_quest_crash_when_looking_for_lightstone&rev=1334686041&do=diff Symptoms Wisdom Quest Crash's and closes when when looking for Lightstone while the program is starting Programs and Operating Systems Affected Programs * The Passage * Wisdom Quest * Relaxing Rhythms * The Grapher Operating Systems * OS X 10.4 * OS X 10.5 * OS X 10.6